The investment case depends on what happens at the asset, the data plane, and the field.

For equity investors in hardware-enabled, software-dependent companies, a quality-of-earnings report tells you what happened. It cannot tell you whether the asset stack works, whether the unit economics hold at scale, or whether the intelligence layer is real.

Discuss a mandate Talk through the framework
Coverage Five intelligent-hardware verticals
Stage Series B through pre-IPO
Audience Growth equity, late-stage VC, PE operating partners

Your QoE cannot assess an asset it has never seen in the field.

Intelligent hardware is physical equipment whose productive value depends not only on the asset itself, but also on software, connectivity, hosted services or data. Companies built on it are unit-economic engines. Their performance depends not on what is in the financials but on what is happening at the asset level: the goodput of a GPU rack, the uptime and redeployability of a robotics fleet, the CMS reliability of a charging network. Financial and commercial diligence tell you what the business has earned. They don't tell you whether the asset stack will keep earning it.

"A GPU cloud is only as good as its goodput. A robotics fleet is only as good as its uptime and redeployability. A charging network is only as good as its CMS reliability. None of this is visible in a quality-of-earnings report."

The companies that underperform post-close in this category rarely fail on the commercial thesis. They fail because operational and technical realities that were knowable at the time of investment were not examined with the right framework.

What conventional diligence covers
✓Quality of earnings and financial performance
✓Vendor and commercial due diligence
✓Legal, IP, and contract review
✓Management interviews and reference checks
✓Market sizing and competitive positioning
What typically goes unexamined
✕Asset performance: does the hardware actually do what the model assumes?
✕Unit economics at cohort level, across the full asset lifecycle
✕Software and data architecture: is the orchestration layer scalable?
✕Intelligence layer: is the claimed AI/ML differentiation measurably real?
✕Field operations capability at the next 3-5x scale
✕Regulatory posture and pending compliance exposure

Every intelligent-hardware company has the same four-layer anatomy.

Across all five asset classes, the underlying technology stack shares a common structure. Risk at one layer typically manifests as a symptom at another. Understanding the anatomy is the precondition for diligence that finds the real exposure rather than the visible one.

Layer 1
Physical Asset
The hardware in the field

The deployed unit that generates value: GPU server, robot, vehicle, charger, vending machine. Slow to change. Often supplier-dependent. Capex-heavy.

Failure mode: hardware obsolescence, supply-chain disruption, residual value erosion faster than the model assumes.
Layer 2
Connectivity and Edge
How the asset talks to the world

Networking, edge compute, local intelligence, protocol stacks. Standards-driven but fragile at integration points. Often the invisible dependency no one models.

Failure mode: connectivity gaps in deployed fleets, protocol fragmentation, integration brittleness at scale.
Layer 3
Orchestration and Cloud
The control plane

Fleet management, dispatch, billing, monitoring, customer-facing software. Typically proprietary. Fast-changing. The layer where technical debt accumulates and scaling bottlenecks form.

Failure mode: technical debt ceiling, single-point-of-failure architecture, weak observability at the moment it matters most.
Layer 4
Intelligence
The decision layer

Algorithms, ML models, optimisation logic that drives revenue or cost outcomes. Fastest-changing. Often claimed as competitive differentiation. Rarely examined.

Common anti-pattern: strong Layer 1 and Layer 3 fundamentals with cosmetic ML overlay presented as a proprietary AI moat. This is a primary diligence target.

Ten diligence pillars. Universal architecture. Asset-class-specific questions.

Every intelligent-hardware company, regardless of vertical, can be underwritten across the same ten pillars. The pillars are universal. The specific questions, KPI thresholds, red flags, and structural mitigants within each pillar are calibrated to the asset class.

Pillar 01
Asset Performance

"Do the deployed assets actually perform at the throughput, uptime, and quality levels the unit economics depend on?"

Pillar 02
Unit Economics

"At the level of one unit, is the business profitable on a fully-loaded basis after maintenance, depreciation, and software cost?"

Pillar 03
Software and Data Architecture

"Is the orchestration layer purpose-built and scalable? Does the telemetry drive decisions, or is it window dressing?"

Pillar 04
Intelligence and Algorithmic Edge

"Where AI/ML is claimed as differentiation, what is the measurable performance lift versus a rule-based approach? Where is the moat, and how durable is it?"

Pillar 05
Hardware Supply and Resilience

"What is the bill-of-materials risk, sole-source dependency, lead-time exposure, and geopolitical sensitivity in the supply chain?"

Pillar 06
Field Operations and Maintenance

"Who keeps the assets working once deployed? What does field economics look like at 3x current scale?"

Pillar 07
Regulatory and Compliance Posture

"What is the regulatory perimeter? What pending regulation could expand or contract the addressable market before the investment horizon ends?"

Pillar 08
Cybersecurity and Resilience

"Connected devices in the field are an attack surface. What is the security architecture, OTA update capability, and incident response track record?"

Pillar 09
Customer and Commercial Quality

"Who pays, on what contract structure, with what stickiness, what concentration, and what unit-level retention behaviour over time?"

Pillar 10
Team and Organisational Capacity

"Does the team have the cross-functional depth to operate at the next level of scale? Where are the key-person dependencies and operational chokepoints?"

Each pillar generates a written finding, a RAG rating, and a set of structural mitigants where the rating is Amber or Red. The asset-class-specific instantiation of each pillar, including KPI thresholds, benchmarks, and red-flag patterns, is available on request.

The eight questions that decide most deals.

Across growth-stage and late-stage deal teams active in intelligent-hardware sectors, the differentiating diligence questions are remarkably consistent. Answered well, they lead to conviction. Left unresolved, they become the surprises that arrive in year two.

1
"Show me a unit."

Not a portfolio average. A single fully-loaded unit P&L: one GPU, one charger, one robot, one device. Every cost allocated. Every assumption made explicit. This one question separates companies with genuine unit economics from those with a compelling story about them.

2
"What is the cohort behaviour at month 24?"

For deployed hardware, cohort 1 at 24 months is the most honest data the company has. Utilisation trajectory, maintenance cost curve, revenue retention. Companies that cannot produce this are either too early or not measuring what matters.

3
"Walk me through your worst incident."

Every deployed-asset business has had a bad day. The response to that question tells you more than the incident does. The companies worth backing have written retrospectives, traceable corrective actions, and typically a stronger system as a result.

4
"What is the fastest path from a customer signal to a fix?"

The loop from anomaly through triage to field resolution is a cultural fingerprint. Best-in-class companies measure it in days. The companies that will disappoint their investors measure it in months, or have no systematic way to measure it at all.

5
"What does your hardware roadmap look like in 36 months?"

In almost every intelligent-hardware vertical, a 24-36 month generational change is coming: GPU architectures, robot platforms, charger power electronics, vehicle compute. Companies that have not modelled the upgrade path, the residual value curve, and the financing requirements are carrying undisclosed risk.

6
"How do you know you're getting the data right?"

Intelligent-hardware companies live on telemetry quality. Calibration drift, data dropouts, edge-cloud sync failures, and sensor degradation silently corrupt operational decisions. The quality of the answer to this question is one of the strongest leading indicators of platform maturity.

7
"Who can lose you the company if they leave?"

Three names, typically. The head of a critical engineering function, a critical commercial relationship, and regulatory or compliance. Key-person concentration is acceptable in scale-ups; undisclosed and unmitigated key-person concentration is a structural risk.

8
"What is the boring infrastructure that nobody talks about?"

Billing systems, audit logging, observability tooling, compliance documentation, contract management. Companies that have invested in this unglamorous layer scale. Companies that have not hit a ceiling at around 5-10x current size. Deficiencies here are nearly invisible until they become catastrophic.

In an engagement, the full framework provides the asset-class-specific instantiation of each question, the KPI thresholds that correspond to best-in-class performance, and the red-flag patterns that have preceded the most common post-investment surprises in each vertical.

Talk through the framework

An IC-ready operational diligence report, structured for a decision.

SOMA's equity diligence engagement produces decision-ready outputs structured for an investment committee, not a description of what was reviewed. Every finding is rated, every risk has a proposed mitigant, and the deliverable can be put in front of an IC on the day it arrives.

Primary output
IC-Ready Operational Memo

4-6 page decision document. Leads with a recommendation. Five headline findings (three strengths, two concerns) as testable propositions. RAG rating per pillar in a single table. Written by someone who saw the asset in the field.

Asset economics
Fully-Loaded Unit P&L and Cohort Analysis

Single-unit P&L with every cost allocated. Cohort utilisation, performance, and economics at month 24. Sensitivity analysis on the two most material assumptions. Empirically grounded, not modelled from management projections.

Risk structure
Pillar RAG Ratings and Structural Mitigants

A RAG rating for each of the ten pillars. For every Amber or Red finding: a proposed deal-structuring response, whether a board seat, milestone, information right, hire commitment, or monitoring covenant.

Regulatory and cyber
Compliance Posture Assessment

Where the company stands relative to its regulatory perimeter, with a view on pending regulation that could alter the investment thesis before the hold period ends. Cyber and resilience risk specific to deployed-asset operations.

Post-close
Post-Investment Monitoring Plan

A 30-60-90-180 day plan converting the diligence findings into a value-creation agenda. Specific KPIs to track. Escalation triggers. Milestone-driven re-assessment schedule. The diligence findings become the monitoring spine.

Optional
Ongoing Portfolio Monitoring

For portfolio companies post-close, a structured monthly or quarterly KPI surveillance cadence drawing on the asset-class-specific dashboard. Milestone-driven re-assessment and event-driven inspection as required.

Universal KPI architecture: six metric families applied across all five asset classes
Utilisation
Throughput
Reliability
Quality
Economics
Lifecycle

A complete dashboard requires metrics from at least four of the six families. Companies reporting only Throughput and Economics while omitting Utilisation, Reliability, Quality, and Lifecycle are typically optimising for visible top-line at the expense of underlying asset health. This is the most common pattern in scale-up diligence that later generates IC-level surprises.

Five asset classes. One diligence architecture.

The framework is calibrated to each vertical: the dominant risk profile, the unit economics structure, the regulatory perimeter, the KPI benchmarks, and the typical failure modes that have preceded the most common post-investment surprises. Each asset class has its own chapter.

A1
GPU-Backed Compute

AI cloud and neoclouds. Goodput, utilisation, contract-backing, orchestration dependency, model generation obsolescence.

A2
EV Charging Networks

CPOs and integrated networks. Utilisation by site, CMS reliability, network effects, regulatory charging mandates.

A3
Robotics-as-a-Service

Deployed automation fleets. Uptime at cohort level, redeployability, software-hardware integration risk, spare-part economics.

A4
Intelligent Vending

Connected unattended retail. Site economics, network density, payment software reliability, route-density unit economics.

A5
Connected Vehicles

Fleet telematics and AV platforms. OTA dependency, data monetisation, autonomy milestone risk, regulatory software certification.

The framework has been applied to battery storage, connected medical devices and drone networks; those assessments are available on request.

Stage focus
Seed / Series A
Series B
Series C
Growth equity
Pre-IPO / PE buyout

The framework assumes commercial traction: deployed assets and real unit economics. Typically Series B onward.

The SOMA diligence framework draws on direct operational experience building and scaling intelligent-hardware systems at board level, across four companies, in six countries, over fifteen years. It reflects what was learned when these systems failed, and what it took to hold them together through PE transitions, global rollouts, and market stress.

The framework was not written from a data room.

Assessing a intelligent-hardware investment?

A first conversation typically takes 20 minutes and covers the asset class, the stage of the company, the specific operational questions your IC will face, and whether SOMA is the right fit. No commitment required.

Or read how SOMA approaches credit assessment: The Three Clocks Problem